Returns

 

We do everything to ensure that your products arrive safe and sound and in full working order.

If for any reason you are unhappy with the products provided you may return your products within 10 days of purchase .

 

the returned product should be unused, in its original packaging intact with any labels still attached,and otherwise in a condition enabling us to sell the product as new.

 

You must return the item at your own cost, If we do not receive the item, we will not be responsible for any inconveniences caused. We recommend using tracked delivery method to ensure that your items get delivered.


We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy excluding the original delivery charges and excluding the costs of returning the product to us.

 

Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):

- we will not refund or exchange the product;

- we may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product

 

For any additional information or clarification, you may contact our customer service,

contact@hbtmobiles.co.uk